Patients & Visitors

Staying in Hospital

Discharge Hub

On the day of your discharge from hospital, you may be transferred to the Discharge Hub while you wait for medication or collection by relatives or friends, or a package of care.

Located in Dept C20, on the ground floor and open from 8am to 8pm, Monday to Friday, and 8pm to 6pm on Saturdays and Sundays, the Discharge Hub is a dedicated area for patients who are well enough to leave hospital but are waiting for transport or for medicines to take home.

It provides a safe and comfortable environment staffed by qualified nurses and healthcare assistants. Staff in the Discharge Hub work with ward staff and Pharmacy colleagues to ensure your safe discharge from hospital.

Free parking is available outside the fracture clinic (B1) for those collecting patients from the Discharge Hub. Please remember to provide the licence plate number to staff on the Discharge Hub welcome desk to be exempt from charges.

Going to the Discharge Hub

On the day of your discharge, you'll be collected with your belongings and brought to the hub. This is likely to be in the morning, from 9am onwards.

Where relevant, the ward staff will advise your carers or relatives that you will be collected from the Discharge Hub, rather than the ward.

A nurse will help in organising any medication you have been prescribed to take home, and provide information and advice before you leave.

Facilities in the hub include:
  • Comfortable chairs
  • Hot and cold drinks
  • Meals
  • Books, newspapers and magazines
  • Television
  • Toilets

Contact the Discharge Hub

The Discharge Hub is located in Dept C20. You can contact the team 8am to 8pm Monday to Friday, and 8pm to 6pm on Saturdays and Sundays on:

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