Outpatients
Attending outpatient departments
- If you're receiving results or discussing care you can bring a maximum of two people with you.
- If you are attending a diagnostic appointment (e.g. X-ray or endoscopy) where the results will not be available during your appointment, you can bring one person with you.
- If you are patient with a physical or mental disability or you are under age 16 you can be accompanied by a partner, family member, friend or carer.
To avoid busy periods, please do not turn up too early to your appointments.
Please do not come to the hospital if you are experiencing any symptoms of flu or norovirus, unless it is an emergency.
Waiting times
We are sorry that many outpatient appointments have long waiting times. Thank you for your continued patience and understanding.
Please only contact your GP if your condition worsens during your waiting period. Unfortunately, non-urgent cases cannot be prioritised.
Please see the Waiting Times page for more information.
Waiting for test results
If you have had a test requested by the RUH, please read our guidance about tests.
Visiting A&E or an Assessment Department (e.g. SAU, MAU, OPAU)
You can bring one other person with you but at busy times, we may ask that the person accompanying you temporarily waits elsewhere until we are ready to assess you. |
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Your appointment
Your appointment letter should tell you where to go when you arrive. If not, please refer to the telephone number on your appointment letter or text message / email that you received.
If you are arriving by car, please allow plenty of time for parking, on or around the hospital site, so you do not miss your appointment.
Further information about attending your appointment can be found below:
Attending an Outpatient Clinic
You may also be asked to attend a video consultation:
About Video Consultations
Preparing for a telephone appointment
Cancelling your appointment
If you are not able to keep your appointment or wish to change it to a more convenient time, it is vital to tell us as soon as possible so that your appointment can be given to another patient.
Cancel or rearrange your appointment
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