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Patients & Visitors

Outpatients

Attending an Outpatient Clinic

Health & Safety

Cancelling your appointment

Protecting you from infection

What to bring with you

Your Rights

At your Appointment

Our Staff

After your Appointment

Waiting Times

Health & Safety

Fire

If you hear the alarm:

  • Follow instructions from staff
  • If you discover a fire, close doors, raise the alarm
  • Never fight the fire yourself
  • Do not use lifts
  • Do not rush
  • Do not enter a building, whilst a Fire alarm is sounding
  • Do not re-enter a building, until authorised to do so

Accidents

If you have an accident, please ask any member of staff for help and advice. All accidents must be recorded on a report form.

Suspicious packages

  • Do not touch it or allow others to touch it
  • Move calmly away from the area
  • Report it to a member of staff
  • Do not return to the package

Security

It is very important that you and your visitors feel safe and secure. There are a range of measures to ensure this including CCTV cameras, access control on some doors and our security staff.

All staff must display a personal identity badge with their photograph, name and job title. Please report any suspicious acts.

Smoke-free policy

From Tuesday 1 January 2019 the Trust is completely smokefree – our smoking shelters have been removed and smoking is not be permitted anywhere on Trust grounds. E-cigarettes (vaping) are permitted, used outdoors only and away from main entrances. This applies to everyone using our site, including patients, visitors, staff and contractors.

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