Patient Experience Matters

Friends and Family Test

The NHS Friends and Family Test (FFT) helps us to understand patients' experiences of the services we provide; whether they are happy with the services provided or where improvements are needed.

It is a quick and anonymous way to give your views after receiving care or treatment at the RUH.

Choose the type of patient you have been, and tell us about your experience:

	Inpatient or Daycase If you have been an Inpatient (staying overnight in a ward) or a Daycase patient, complete the FFT question by clicking here: Tell us about your experience
	Outpatient If you have been an outpatient, complete the FFT question by clicking here: Tell us about your experience
	Emergency Patients If you have been to the Emergency Department or Urgent Treatment Centre, complete the FFT question by clicking here: Tell us about your experience
	Maternity Please tell us your experience of our maternity services using the following links: If you had an appointment before giving birth If you have given birth If you stayed on a maternity ward after giving birth If you have had an appointment with a midwife after giving birth

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