Patients & Visitors

Supporting carers at the RUH

Carer Logo

At the RUH we are all committed to supporting carers.
We promise to:

  • Acknowledge you as a carer
  • Help you to access support
  • Communicate with you and provide you with the information you need
  • Involve you in care planning and decision making and recognise you as an expert in the care of your loved one

Our commitment to you

Carers are welcome on the wards and in departments, and are treated as partners in care. At the RUH we recognise the importance of treating carers with dignity and respect and recognise the value of listening to their views. Below details our aims to support carers:

Carers charter

Learning from you

Carer Experience matters at the RUH and feedback is very important if we are to provide a quality service which meets the needs of patients and their carers. We welcome carers comments about their experiences of the services provided by the RUH.

If you care for a person who has been an inpatient or is a patient on a ward please complete this questionnaire.

If you care for a person who has been an outpatient/day case or is an outpatient/day case please complete this questionnaire.

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Information for carers

Carer Hub & volunteers

The Carer Hub is a partnership between the RUH, Bath & North East Somerset Carers Centre and Carer Support Wiltshire, with support from other local Carers Centres.

Carer Hub volunteers visit the wards or you can drop into the Carer Hub in the Atrium to pick up written information leaflets or you can ring the Carer Hub volunteers on: 07709 195 314 and leave a message and a contact number, they will call you back.

General Ward Information

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Useful RUH web pages

Other useful information

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