Robin Smith Ward |
B43
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About | Contact Us | Care Team | Visitor Information | Martha's Rule
About the Ward
Ward Layout
There are 20 beds arranged in six bays of three, four and six beds. There are four single side rooms. There is a reception area and a quiet room for the use of relatives.
Meals and Drinks
There is a choice of menu and we also cater for special dietary needs. Meal times are approximately as follows:
- Breakfast 7.00am
- Lunch 12.00noon
- Supper 5.30pm
We serve hot drinks with meals and also mid-morning, mid-afternoon and in the evening. Snack menus are also available.
Personal Belongings
To help keep you comfortable during your stay, we encourage your relatives to check that you have sufficient clothing, slippers, toiletries and towels, etc.
What to pack for your hospital stay
Patients are encouraged not to bring valuables into hospital. Please note there are no clothes washing facilities on the ward.
Contact the Ward
- General Enquiries : 01225 824402
- To reach bay 1, 2 and 3 or side room 1 and 2 please telephone : 01225 824402 or 01225 824802
- To reach bay 4, 5 and 6, or side room 3 and 4 please telephone : 01225 824501 or 01225 825642
The Care Team
The ward managers are in charge of the ward. The nursing staff are divided into two teams and one of these teams will be responsible for your nursing care throughout your admission. Your consultant will have overall responsibility for your medical care.
Other members of the team include occupational therapists, physiotherapists, dietitians and social workers, and they visit the ward as needed.
If you're worried about a patient's condition – Martha's Rule
You may have heard recently that the NHS has rolled out Martha's Rule to further improve patient safety. This provides a consistent and understandable way for patients and families to seek an urgent review if their or their loved one's condition deteriorates while they are in hospital and they are concerned this is not being responded to.
The RUH offers a Martha's Rule service for inpatients and their families. You, or your relative, can call for urgent help and advice if you/they are a current inpatient and have concerns about their condition.
Martha's Rule is a patient safety service for current inpatients at the RUH. If you, or your family have recently been discharged please discuss your concerns directly with the ward team. It should not be used to report general problems such as issues with beds, room, food or parking - please speak to a member of staff on your ward.
Contact 07775 821211, any time, any day. If no one is available to answer please leave the patient name, ward and a brief description of your concern.
When should I contact the Martha's Rule service?
- When there is a significant change in your/the patient's condition while they are an inpatient and after discussion with the ward team, your concerns have not been addressed
- You have ongoing medical concerns after you have spoken to the ward nurses or doctors
Who will I talk to?
The Martha's Rule service is delivered by the Critical Care Outreach team, who are a team of specialist nurses. They are available 24 hours a day to help support ward staff in the care of acutely ill patients. They can offer advice over the telephone or come to the ward to review the patient's condition if there is a noticeable change.
Find out more