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Freedom of Information Act:
About Us

NHS Direct

NHS Direct opened in March 1998 and offers fast and free 24-hour advice about personal health care.

NHS Direct nurses aim to provide callers with the advice and reassurance they need to care for themselves at home – or, if they need further help, to direct them quickly to the right service at the right time.

If a condition is more serious, and in the case of emergencies, nurses can give quick advice on what action the caller should take and if appropriate will call an ambulance.

Telephone: 0845 4647

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