Waterhouse Ward |
B55
|
About the Ward
Waterhouse Ward is a general ward for the care of older people, with a particular focus on patients with Parkinson's and related movement disorders. It was renovated in 2015 to become a dementia friendly environment, and in 2017 gained the Trust Gold Dementia Award. It has also served as a dedicated COVID-19 ward for much of the pandemic, due to staff skills and suitable layout.
Waterhouse ward phone numbers are 01225 824054 and 01225 824097.
Visiting times are : 11am-12 noon, 1pm-5pm and 6pm-7pm.
Ward Location
Waterhouse Ward is located in RUH Zone B on the second floor at the end of the corridor. It is also called ward B55.
Ward Layout
Waterhouse Ward has 24 beds arranged in 4 bays of 5 beds and 4 single side rooms. There is a communal area in the centre of the ward with comfortable chairs, and a small dining table. Patients use this area for activities, and are also encouraged to regularly eat at the table at the 'lunch club'. There is also a therapy room on the ward, to assist with discharge assessments and planning.
Entrance to the ward is gained by swipe card access for reasons of patient safety. Alternatively the doorbell is linked to an intercom, which can be used to speak to the ward receptionist/ward clerk who will open the doors for you. The main reception desk is at the entrance of the ward, and there are small nursing stations within each bay.
Personal Belongings
The preparing to go to hospital page has important information about what to bring when you're admitted to hospital.
The Ward Team
Consultant Geriatricians
There are four consultant geriatricians who cover patients on Waterhouse Ward:
- Dr Robin Fackrell
Secretary telephone: 01225 821028 - Dr Emily Henderson
Secretary telephone: 01225 821028 - Dr Veronica Lyell
Secretary telephone: 01225 821008 - Dr Alasdair Miller
Secretary telephone: 01225 821267
The Multi-disciplinary Team
The medical team includes a team of doctors and specialist nurses (Medical Nurse Practitioners).
The Ward Manager, Sara Guedes, is in charge of the overall running of the ward and nursing care. She has a dedicated team of junior sisters, nurses, healthcare assistants, domestic staff and ward clerks. A dedicated discharge coordinator assists the discharge process.
A team of physiotherapists, occupational therapists, speech and language therapists, mental health liaison officers and social workers also have input into patient care.
If you're worried about a patient's condition – Martha's Rule
You may have heard recently that the NHS has rolled out Martha's Rule to further improve patient safety. This provides a consistent and understandable way for patients and families to seek an urgent review if their or their loved one's condition deteriorates while they are in hospital and they are concerned this is not being responded to.
The RUH offers a Martha's Rule service for inpatients and their families. You, or your relative, can call for urgent help and advice if you/they are a current inpatient and have concerns about their condition.
Martha's Rule is a patient safety service for current inpatients at the RUH. If you, or your family have recently been discharged please discuss your concerns directly with the ward team. It should not be used to report general problems such as issues with beds, room, food or parking - please speak to a member of staff on your ward.
Contact 07775 821211, any time, any day. If no one is available to answer please leave the patient name, ward and a brief description of your concern.
When should I contact the Martha's Rule service?
- When there is a significant change in your/the patient's condition while they are an inpatient and after discussion with the ward team, your concerns have not been addressed
- You have ongoing medical concerns after you have spoken to the ward nurses or doctors
Who will I talk to?
The Martha's Rule service is delivered by the Critical Care Outreach team, who are a team of specialist nurses. They are available 24 hours a day to help support ward staff in the care of acutely ill patients. They can offer advice over the telephone or come to the ward to review the patient's condition if there is a noticeable change.
Find out more