Pierce Trauma & Orthopaedic Unit |
B54
|
Contact Us | Care Team | Visitor Information | Call4Concern – Martha's Rule
About the Ward
Ward Layout
Pierce Orthopaedic Unit has 30 beds arranged in 4 bays of 5 or 6 beds and 8 side rooms.
There is a small communal day room with comfortable chairs and a television available for use by patients and relatives.
Entrance to the ward is gained by swipe card access for reasons of patient safety. Alternatively the doorbell is linked to an intercom, which can be used to speak to the ward receptionist/ward clerk who will open the doors for you.
The main reception desk and nurses' station is in the middle of the ward.
Contacting the Ward
It would be helpful and appreciated if families could nominate 1 designated family member to make enquiries to the ward and disseminate the information to their families.
Ward clerk:
Main Nurses' Station:
Discharge Co-ordinator:
Pierce Management Office:
Call4Concern for current inpatients – Martha's Rule
You may have heard recently about NHS plans to test and roll out Martha's Rule to further improve patient safety. This will provide a consistent and understandable way for patients and families to seek an urgent review if their or their loved one's condition deteriorates while they are in hospital and they are concerned this is not being responded to.
As part of this pilot, the RUH offers a Call4Concern service for inpatients and their families. You, or your relative, can call for urgent help and advice if you/they are a current inpatient and have concerns about their condition.
Call4Concern is a patient safety service for current inpatients at the RUH. If you, or your family have recently been discharged please discuss your concerns directly with the ward team. It should not be used to report general problems such as issues with beds, room, food or parking - please speak to a member of staff on your ward.
Contact 07775 821211, any time, any day. If no one is available to answer please leave the patient name, ward and a brief description of your concern.
When should I contact Call for Concern?
- When there is a significant change in your/the patient's condition while they are an inpatient and after discussion with the ward team, your concerns have not been addressed
- You have ongoing medical concerns after you have spoken to the ward nurses or doctors
Who will I talk to?
Call for Concern is delivered by the Critical Care Outreach team, who are a team of specialist nurses. They are available 24 hours a day to help support ward staff in the care of acutely ill patients. They can offer advice over the telephone or come to the ward to review the patient's condition if there is a noticeable change.
Find out more
Call4Concern – Information for patients and relatives