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Pathology Departments Requesting & Reporting Blood Test Information Phlebotomy Guide Contact us
Requesting & Reporting

Requesting & Reporting

For RUH Trust staff : we are now live with Millennium OCS! Please use Millennium for all electronic ordering of Pathology and Radiology. Trust users will still be able to view existing requests and all previous results within ICE.

Current position: To ensure samples are processed successfully please ensure that you mark as "Collected" with a tick for each container required, followed by "Sign" and write date and time on sample label. Otherwise sample will not be processed and reported as "Samples have been received with Millennium barcode labels that have already been received and processed in the laboratory. These samples will be held pending confirmation of appropriate tests and date and time of collection information."

For all other users, please continue to use ICE as you have previously, nothing should have changed for you.

Request tests

ICE Desktop

Inpatient Requests

Each request accepted by the laboratory for
examination(s) shall be considered an agreement.

For all RUH inpatient tests, (for Haematology, Chemistry and Microbiology samples), electronic requests should be made through Sunquest ICE. For other locations requests for tests can be made electronically or via paper requests.

For inpatients, upon completion of a request barcode labels will be produced, no paper request forms are used; the samples must be labelled with printed barcode labels, placed in a bag and sent to the lab. ICE can't be used for blood transfusion and histology. Labels are available from Pathology stores.

Secondary Care Requests

For secondary care test requests using ICE, a special A4 form containing 4 sticky labels is used; these are obtained from pathology stores. After the request is made in ICE, the form is printed; the samples labelled and placed in a sealable bag, attached to the form and sent to the laboratory. If more than 4 labels are required, the form must be reprinted.

Blood Transfusion Requests

Important: Blood transfusion samples must be fully labelled by hand and signed by the person obtaining the sample. The sample must be accurately labelled with:

These must match on both the sample and the request form. Failure to do so can result in rejection of the blood sample and a delay in providing blood components.

Using ICE

Guides and tutorials on using ICE are available, please email Clinical Comms or see the ICE training page (internal staff only).

User Set up

ICE Downtime Procedure

Completing a paper request

The only time paper requests forms will be accepted is when the ICE system is down, or if there is not alternative such as test is not available on ICE. There are emergency packs available to each ward for this occurrence, please contact the laboratory bleep via switchboard.

Please complete all sections of the correct form (see table below) using a ball point pen (addressograph labels can be used on forms only).

It is essential that you include a summary of the relevant clinical details and therapy, as the laboratory may initiate further appropriate tests on the basis of the results obtained and clinical information provided.

There should be at least three matching pieces of information between the form and the sample and they should be as listed below:

  1. Surname and Forename and any other from list (a) below
  2. Registration number and surname and any other from list (a) below
  3. NHS number and surname and any other from list (a) below

    List (a):
    • Registration number
    • NHS number
    • Forename
    • Date of birth
    • Location
    • Address

Failure to complete forms correctly results in delay and inefficiency. If a report is required, you must include the correct hospital, ward and consultant codes or GP codes. A properly addressed report cannot be issued without this information.

All request forms must be signed by the requesting clinician before the specimen is taken.

Urgent requests must still be phoned to the laboratory by following the usual procedure on the Urgent Requests page.

Labelling of samples

It is essential that all tubes/specimens are carefully labelled and dated to ensure that the correct analysis is attributed to the correct patient. Samples should always be labelled as described on the Sample Labelling page.

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