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Friends and Family Test

The NHS Friends and Family Test (FFT) helps us to understand whether patients are happy with the services provided or where improvements are needed.

It is a quick and anonymous way to give your views after receiving care or treatment at the Riverside Clinic.

To avoid lots of people coming into our clinic whilst the coronavirus remains a threat to everyone's health, we have changed many of our outpatient appointments to telephone and video consultations. Whatever the type of appointment you've had, we would like to understand what you think of the changes we have made and what you would like us to improve to make your experiences better in the future.