Media Release
Date: 10 December 2025
RUH Bath maternity team praised in latest national CQC survey
The maternity team at the Royal United Hospitals Bath NHS Foundation Trust (RUH) has once again been recognised for delivering supportive and respectful care, following the publication of the Care Quality Commission’s (CQC) 2025 Maternity Survey.
Feedback from women and birthing people who gave birth at the RUH earlier this year shows the Trust performing better or much better than most hospitals in England across 28 of the key questions. Respondents highlighted feeling listened to, respected and supported throughout their maternity journey.
The annual survey, carried out by the Care Quality Commission (CQC), asked women and birthing people who have used the maternity service about their experience of maternity care, from antenatal care and labour and birth through to postnatal care.
Among the areas where the RUH scored particularly highly were:
- Choice and information: People felt well-informed when deciding where to give birth, with scores for information provision rated much better than most trusts.
- Being given enough time and support during antenatal checkups: People felt there was time to ask questions or discuss their pregnancy and that any concerns raised were taken seriously.
- Support during labour: Respondents reported receiving timely advice and support when contacting the hospital at the start of labour, partners were able to be involved as much as they wished and any concerns during labour were taken seriously.
- Staff communication and teamwork: Staff introduced themselves before examinations and spoke in a way that could be understood.
- Postnatal kindness and understanding: Care on the ward after birth was praised, with respondents saying they were treated with kindness and understanding.
- Care after birth: Postnatal care scored highly for staff listening and taking personal circumstances into account, and people felt they had been involved in decisions about their care.
The RUH also achieved strong results for mental health support during pregnancy and for respecting decisions about feeding babies.
Zita Martinez, Director of Midwifery at the RUH, said: “We are delighted to see such positive feedback from the people we care for. It reflects the dedication and compassion of our maternity team, who work tirelessly to provide safe, personalised care for every family.
“We listen and learn from every survey and this year we’ve really focused on how we can make postnatal care even better, so it’s especially pleasing to see we’d further improved lots of our scores in this area.
“Knowing that women and birthing people feel listened to, respected and supported throughout their journey is incredibly important to us. While these results are reassuring, we will continue to learn and improve so that every experience is the best it can be.”
You can read the full survey results on the CQC website.
