Patients & Visitors

Accident & Emergency Department (A&E)

A&E

About  |  Contact Us  |  Care Team  |  Visitor Information  |  Patient Information Leaflets

About the Department

The department consists of four areas :

Minor Injuries Unit (MIU)

A separate unit for treatment of minor injuries, run by senior nurses who specialise in minor injuries (4 trolleys)

Major's Area

For emergency admissions, but not immediately life threatening illnesses or injuries (13 trolleys)

Resuscitation Area

For patients arriving by ambulance, with life threatening illness or injury (3 bays)

Observation Unit

Where patients remain under the emergency doctors for 24 hours of observation (8 beds and 3 trolleys)

The unit also has a Procedures Room and two Relatives Rooms.

The department covers a population of 500,000 over three counties - Avon, Somerset and Wiltshire and sees around 55,000 new patients each year.

Meals and Drinks

Hot meals and drinks are provided in the Observation Unit as follows:

  • Breakfast 7.00am
  • Lunch 12.00noon
  • Supper 5.00pm

Hot meals, sandwiches and drinks are available in the major's area upon request - please do not hesitate to ask.

Personal Belongings

A patient's stay in the emergency department will be brief. Belongings should be given to the patient's named nurse and valuables should be sent home with family.

Belongings can be stored in a locked cupboard and retrieved on discharge or on transfer to another ward.

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Contact the Department

General Enquiries:

01225 824391
01225 824007

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The Care Team


The team of staff patients will meet in the emergency department include doctors and nurses based in the department to treat emergencies, as well as doctors from specialties such as medicine, surgery and orthopaedics to whom they may have been referred by their GP. Patients will be allocated a named nurse to care for them.

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Patient Information Leaflets

Abrasion of the Eye

Adult Asthma Discharge Management Plan

Ankle Injury

Antibiotics

Arc Eye Welders Flash

Back Pain

Bleeding and Pain in Early Pregnancy

Blepharitis

Burns Injury

Catheter Advice

Chest Rib Injury

Conjunctivitis

Corneal Ulcers

Crutches

Cystitis

Cysts on the eyelid

Dislocated Shoulder

Dry Eyes

Episcleritis

Epistaxis Advice

Febrile convulsions

Foreign bodies on the eye

Fractured Humerus

Hand Injury

Head Injury - Adult

Head Injury - Child

Iritis

Knee Injury

Mallet Finger

Medical Photography and Videos

Neck Injury Whiplash

Plasters and Casts

Pulled Elbow

Recovering from Acute Knee Injury

Shingles

Shoulder Injury

Sprains and Strains

Subconjunctival_haemorrhage

Suspected broken nose

TIA Clinic

Wound Care

 

Leaflets for Children's conditions

Bronchiolitis

Croup in young children

Febrile Convulsions

First Seizure in children and young people

Gastroenteris in children

Irritable Hip in Children

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