Patients & Visitors

Help us improve

Your experience matters

The Friends & Family Test

How likely are you to recommend the following to friends and family if they needed similar care or treatment?


A ward at the RUH

Our Emergency Department

Maternity Labour Ward

Antenatal Service

Post-natal Ward

Post-natal Community Services

Online surveys

Provide direct feedback to wards or departments:



Inpatient Carers

Dementia Carers

Bereavement Questionnaire

Diabetes and Lipid Research

We would like to hear what you have to say about your experience at the RUH, so we can keep improving.

Your feedback is important to us if we are to provide a quality service which meets the needs of patients, families and carers.

We would be grateful if you would complete one of these questionnaires to feedback your experience of the hospital.

All completed questionnaires are anonymous, unless you add your personal details in the comments box, so we are not normally able to respond to comments made.

If you require a response to your concerns about your current care or that of someone you care for please contact PALS on 01225 825656

If you are unhappy or are concerned about our services, you can find out more about our complaints procedure here:

Other ways of telling us your views

You can also 'have your say, rate your stay' via NHS Choices
Or tell us on Twitter@RUHBath

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