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Lean Explained

Examles of Lean in Action

Before Lean Event

After Lean Event


Outpatient referrals delivered and triaged by consultant in department. Time to triage from 48 hours to 5 days.

Referrals triaged in appointment centre following set protocol.  Time to triage 3 minutes.


Patient attends 5 outpatient appointments over a period of 2 weeks before being brought in for surgery. 

Clinical guidelines reviewed with multi disciplinary team and appointments amalgamated into one day.


Member of staff spends 10 minutes searching for the right piece of equipment

Lean 5s implemented; Sort, Standardise, Set in order, Sweep and Shine, Sustain
(Productive Ward and Theatre)

The productive ward series have been using Lean principles (the 5s) to make it easier for staff to find equipment that they need.  Example below;

Before Lean After Lean

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